Business terms for Tempryd's managed AI-agent services.
Effective August 19, 2026
These Terms are between the business accepting them (Customer) and Tempryd, LLC (Tempryd), the service provider and contracting party. They govern business use of Tempryd's managed AI-agent services, website, reports, and related support. By accepting an Order, paying an invoice, creating a paid subscription, or using paid Services, Customer agrees to these Terms.
Each deployment will be described in an order, proposal, checkout, or scope summary (an Order). The Order identifies the active agents, recurring responsibilities, customer systems, permissions, escalation path, service standards, fees, and any usage allowances or special requirements.
The Order and these Terms form the agreement. If they conflict, the Order controls only for the specific commercial or service term it addresses.
The Services are intended for businesses, not personal, family, or household use. The person accepting these Terms represents that they have authority to bind the Customer.
Customer may not use the Services for unlawful activity, to mislead another person, to bypass consent requirements, or to make decisions that legally require qualified human or professional judgment.
Tempryd will configure and operate the approved deployment described in the Order. Customer will provide timely access to appropriate systems, accurate business rules, approved content, required permissions, and people who can handle exceptions.
Customer remains responsible for its business decisions, customer relationships, legal and regulatory duties, human follow-up, and the accuracy of information it supplies.
Tempryd agents perform defined work within approved rules, permissions, and escalation paths. Automated and AI-generated actions can be incomplete or incorrect. Tempryd will use reasonable care to configure, monitor, maintain, and improve the approved deployment, but Customer must keep appropriate human review for exceptions, sensitive matters, and consequential decisions.
Unless separately reviewed and agreed in writing, Customer must not provide protected health information, legal-confidential information, payment-card data, bank credentials, government identifiers, passwords, authentication codes, or other regulated or highly sensitive information to the Services.
Customer will pay the implementation, subscription, usage, custom-development, and other fees stated in the Order. An implementation fee becomes nonrefundable once configuration work begins, except where the Order or applicable law says otherwise.
Recurring fees are billed in advance. If Customer authorizes automatic payment, Customer authorizes Tempryd and its payment provider to charge the approved payment method for recurring fees and properly disclosed usage charges. Customer is responsible for taxes Tempryd is legally required to collect, excluding taxes based on Tempryd's net income.
The subscription begins on the service-start date in the Order and automatically continues for successive one-month periods until canceled or terminated under these Terms.
Tempryd may change recurring pricing by giving at least 30 calendar days' written notice. A price change applies only to service after the notice period. Customer may cancel before the change takes effect.
Customer may cancel all or part of its subscription at any time by emailing hello@tempryd.com and identifying the business and Services to cancel. Tempryd will acknowledge the request in a retainable written form.
Cancellation becomes effective 30 calendar days after Tempryd receives the notice. Customer remains responsible for fees through that date. Tempryd will not impose a new recurring charge for service after the effective cancellation date. If a recurring payment covers a period after that date, Tempryd will provide an appropriate prorated credit or refund.
At Customer's request, Tempryd may stop an agent earlier when a safe shutdown is practical, but that does not shorten the 30-day billing responsibility unless Tempryd agrees in writing.
If payment fails or is not received when due, Tempryd will send written notice to Customer's current billing or account email. Customer will have 7 calendar days after that notice to pay the undisputed overdue amount or raise a good-faith billing dispute.
If the amount remains overdue after 7 calendar days, Tempryd may suspend onboarding, changes, support, reports, or affected agents. Before suspending a live workflow, Tempryd will use reasonable efforts to identify the affected automation and coordinate a safe pause. Customer is responsible for human coverage during suspension.
Tempryd may terminate affected Services if payment remains overdue for 30 calendar days after the original written notice. Suspension or termination does not erase accrued fees. Tempryd does not currently impose a contractual late fee or service-credit schedule.
Tempryd will not suspend or terminate for an amount disputed in good faith during the cure period if Customer timely explains the dispute and pays all undisputed amounts.
Either party may terminate for a material breach that the other party does not cure within 10 calendar days after written notice. Tempryd may suspend immediately for unlawful use, fraud, abuse, a credible security threat, a legal requirement, or conduct likely to cause harm, with notice as soon as reasonably practical.
Either party may end the Services without cause on 30 calendar days' written notice. If Tempryd ends paid Services without cause, it will refund prepaid recurring fees covering the period after termination.
Tempryd will stop affected agents, revoke their access to Customer systems, and cooperate on a reasonable and safe shutdown. Customer must pay undisputed amounts accrued through the effective end date.
Data will be handled according to the Privacy Policy, the Order, and applicable law. Provisions that by their nature should continue—including payment, confidentiality, intellectual property, disclaimers, liability limits, and dispute terms—will survive.
Tempryd will provide the Services with reasonable care consistent with the Order. It may update models, vendors, prompts, infrastructure, and implementation methods when doing so does not materially reduce an agreed responsibility without notice.
If Tempryd materially removes a paid responsibility and the parties cannot agree on a replacement, Customer may cancel the affected Service and receive a prorated refund for prepaid unused service.
The Services may depend on Customer systems and third-party communications, scheduling, payment, CRM, AI, hosting, or integration providers. Customer's use of those products may be governed by separate terms.
Tempryd is not responsible for a third party's independent outage, product change, account restriction, or unlawful conduct, but will identify material third-party interruptions separately and use reasonable efforts to restore or adapt the approved workflow.
Each party keeps ownership of the data it supplies. Customer authorizes Tempryd and its approved providers to process Customer data as needed to deliver, secure, support, and improve the Services. The Privacy Policy and any deployment-specific data agreement provide additional detail.
Each party will protect the other's nonpublic business information using reasonable care and use it only to perform or receive the Services. This does not cover information that is public through no breach, already lawfully known, independently developed, or lawfully received from another source.
Customer owns its business data, trademarks, and materials. Tempryd owns its software, agent architecture, prompts, templates, methods, documentation, improvements, and general know-how.
During the subscription, Customer may use the Services and outputs for its internal business operations. Customer may not resell, reverse engineer, copy, or use the Services to build a competing product, except where applicable law does not permit that restriction.
Tempryd does not guarantee revenue, bookings, leads, conversions, savings, staffing changes, profit, margin, customer satisfaction, uninterrupted service, or error-free output. Results depend on Customer decisions, staff, demand, systems, third parties, and other factors outside Tempryd's control.
Except for the express commitments in the Order and these Terms, the Services are provided as available to the fullest extent permitted by law.
To the fullest extent permitted by law, neither party will be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, goodwill, or data, arising from the agreement.
Except for Customer's payment obligations, fraud, willful misconduct, gross negligence, breach of confidentiality, or liability that cannot legally be limited, each party's total liability will not exceed the greater of $1,000 or the fees Customer paid Tempryd during the 6 months before the event giving rise to the claim.
Tempryd may update these Terms by giving at least 30 calendar days' written notice of a material change. A material change applies prospectively after the notice period, and Customer may cancel before it takes effect. A change required immediately by law or urgent security risk may take effect sooner, with notice as soon as reasonably practical.
Notices to Customer may be sent to its current account, billing, or owner email. Customer is responsible for keeping that address current. Notices to Tempryd must be sent to hello@tempryd.com unless an Order provides another address.
The parties agree to transact electronically. Electronic acceptance, records, and signatures may be used to form and document the agreement.
Illinois law governs the agreement. Before filing a claim, the parties will give written notice and try in good faith for 30 calendar days to resolve the dispute.
If the dispute is not resolved, the state and federal courts located in Cook County, Illinois will have exclusive jurisdiction, and each party consents to that venue.
Neither party is liable for delay caused by events beyond its reasonable control, except that such an event does not excuse payment for Services already provided.
Customer may not assign the agreement without Tempryd's written consent, except as part of a merger, reorganization, or sale of substantially all of Customer's business or assets. Tempryd may assign the agreement as part of a merger, reorganization, sale, or transfer of the Services.
If a provision is unenforceable, the remaining provisions remain effective. A failure to enforce a provision is not a waiver. These Terms and the Order are the complete agreement about the Services and replace prior discussions about the same subject.
Questions, billing disputes, and cancellation notices may be sent to Tempryd at hello@tempryd.com. Tempryd is based in Chicago, Illinois.